Results-Web Portal: Report Retrieval

Sun Sep 15 07:26:06 CDT 2019 09/15/2019

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Customer ID:

Date Issue Details
June 3, 2019

New Contact Information for Remote Data Systems Help

Effective June 3, 2019

Customers using Result Web Portal, Newborn Screening Web Application (Neometrics), or both, must contact the HHSC Consolidated Help Desk for password and login issues.

HHSC Consolidated Help Desk:
Phone: 855-435-7181

Call: 1-888-963-7111 ext. 7578 or for local calls 512-776-7578
February 15, 2018Texas Department of State Health Services Laboratory - Annual Customer Satisfaction Survey, Austin TXPlease complete the following survey. Your responses are very important as they help us improve our services.

The survey will take approximately 5 minutes to complete. Please complete the survey by March 14, 2018. If you have questions, contact the DSHS Laboratory at 512-776-7318.
October 13, 2017Alert Regarding Microbiological TestingOn Thursday, October 12, 2017, DSHS Laboratory experienced an incident with the Public Health Laboratory Information Management System. Please be aware that this incident may create duplicate result reports. Please use the most recent report for all inquiries with DSHS. A formal letter with additional information will be sent out soon. If you have questions or concerns, please contact DSHS Laboratory Reporting at 512-776-7578.
August 25, 2017Web Portal ChangesImportant Notice: Clinical Chemistry result reports from 2016 through the current date are available. To obtain Clinical Chemistry result reports prior to 2016, contact Lab Reporting at 512-776-7578 or fax a request to 512-776-7533.

If you need your password reset and/or experience any problems with the system, please send an email to:
and include the following information:
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